Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-port-isabel-texas.primarycareaid.com (hereafter referred to as “Companion care Port Isabel Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is relevant when:

  • You use any of our applications or services as an authorized user.
  • You visit our website(s) linked to this policy.
  • You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Records of financial activities and balances associated with our services.
  4. Purchase Information: History of products or services purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Geographic data collected when you use our location-based services.
  7. Feedback: Comments, suggestions, and reviews you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with us on these platforms.
  9. Product Information: Details about products or services that you express interest in or purchase from us.

We gather this data through various means: user input forms, account settings, direct interactions, and automated technologies (e.g., cookies). Additionally, third parties may share personal information with us, but they are bound by their own privacy agreements.

Cookies

Cookies are small text files placed on your device to enhance user experience and gather analytics. We use cookies categorized as:

  • Strictly Necessary: Essential for the basic functionality of our site.
  • Preferences: Remembering user preferences and settings.
  • Analytics: Tracking website usage to improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose(s) for which it was collected, or as required by law. Once the retention period expires or when the purpose is no longer applicable, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal information:

  • Encryption of data at rest and in transit.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols.

Children’s Privacy

We do not knowingly collect or store personal information from children under the age of 18. If you are a parent or guardian concerned about data collection, please contact us using the details below.

Your Rights (Depending on Your Location)

Your privacy rights vary by jurisdiction, but generally, you have the right to:

  • Access and request copies of your personal data.
  • Rectify inaccurate or incomplete information.
  • Erase or delete your data from our systems.
  • Restrict the processing of your data in certain circumstances.
  • Request a portable copy of your data for use with alternative services.
  • Object to the processing of your data for specific purposes.
  • File appeals or complaints with us and relevant regulatory bodies.
  • Withdraw consent previously given, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at:

  • Email: [email protected]
  • Mail: Companion care Port Isabel Texas, Privacy Team, [Address], [City, State, ZIP Code]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on our website with a revised effective date.

Contact Information

For all privacy-related matters, including inquiries, unsubscribes, and data requests:

  • Email: [email protected]
  • Mail: Companion care Port Isabel Texas, [Address], [City, State, ZIP Code]